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City West Journal

 
Cook County recognized among top ten digital counties for sixth consecutive year
Toni Preckwinkle County Board President | Cook County Government

The Center for Digital Government and Government Technology magazine has once again recognized Cook County as one of the nation's most digitally advanced counties. The county was named eighth in the over-one-million population category of the 2025 Digital Counties Survey, marking its sixth consecutive year in the top ten.

The annual survey honors counties that use innovative technology practices to enhance cybersecurity, improve services for residents, increase transparency, and expand digital equity. The award will be formally presented on July 11 at the National Association of Counties (NACo) Annual Conference in Philadelphia.

“At Cook County, we believe that technology is an essential tool for making government more responsive, equitable and resilient,” said Cook County Board President Toni Preckwinkle. “From expanding digital translation tools to launching user-focused applications, our work reflects the goals of our Policy Roadmap to foster Connected and Open Communities.”

The county's Bureau of Technology submitted its comprehensive achievements in the 2025 survey. These include significant strides in digital equity, AI governance, public health data transparency, and infrastructure modernization. This year saw Cook County launch a multilingual translation solution across multiple websites, improve courthouse Wi-Fi access, and integrate payment systems across multiple departments to enhance constituent service and operational efficiency.

“Being named one of America’s Top Ten Digital Counties is a testament to the collaboration, innovation and dedication of our entire technology team,” said Cook County Chief Information Officer Tom Lynch. “We’re especially proud of our work in emerging technologies and cybersecurity, which help protect our systems and serve residents more securely and effectively.”

Among the county's notable accomplishments was its advancement in cybersecurity risk management. This included the first-ever countywide Security Control Assessment and the development of Generative AI guidelines. In constituent engagement, CookViewer 3.1—a mobile-friendly bilingual property tool—achieved an adoption rate of 88% during its beta period.

For more information about Cook County’s technology initiatives, visit cookcountyil.gov/bot